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Standard Operating Procedure

How a build ticket moves

No shop to visit. Everything moves by mail, tracked start to finish.

Manifest No. RP-0147 Status: In Transit
01

Submit Ticket

Tell us what you're sending and what you need — build, repair, or upgrade — through the contact form.

02

Ship It In

We send packing guidelines and an address. Box it up and drop it with your carrier of choice.

03

Work The Bench

We assemble or diagnose, run stress tests, and send photo/video updates before anything ships.

04

Return To Base

Packed to survive transit, insured, and tracked back to your door — ready to boot.

Shipping specifics

Standard ATX mid-tower or smaller ships fine in a sturdy box with 2+ inches of padding on all sides. Full-tower or 40+ lb builds — reach out first so we can quote shipping accurately.

Return shipping is a flat fee built into your quote up front, so there's no surprise charge when your rig ships back.

Start a Build Ticket